Overview

I have architected and deployed a suite of proprietary, specialized AI tools designed to solve high-stakes operational and regulatory bottlenecks across the agency landscape. By moving past generic implementations, these solutions directly protect project margins, mitigate compliance risks, and unlock high-margin billable services.

1. CopyScout: Continuous Medical Copy Integrity Audit

• The Problem: Typographical and grammatical errors on live pharmaceutical websites compromise strict regulatory compliance, creating liability that risks costly FDA Warning Letters and emergency site takedowns.
• The AI Intervention: I engineered CopyScout to perform automated, non-invasive post-deployment scanning. The tool actively monitors live text, Important Safety Information (ISI), and Prescribing Information (PI) to protect against "content drift" and code-deployment corruptions.
• Economic Strategy: Positioned and billed to clients as a value-based risk mitigation subscription, converting routine quality assurance into a predictable, recurring revenue stream.

2. Veeva Sage: Partner Training and Expert System

• The Problem: Maintaining mandatory Veeva Partner certifications burns weeks of non-billable staff capacity in sunk training costs, while complex technical troubleshooting during integration leaks project margins.
• The AI Intervention: I developed Veeva Sage as an internal expert system trained on thousands of pages of technical specifications, including Closed Loop Marketing (CLM) and Approved Email frameworks. The agent compresses certification prep from weeks to hours and resolves technical blocks instantly.
• Economic Strategy: Drives internal cost recovery, accelerates billable onboarding, and protects project margins by reducing reliance on senior engineering intervention for standard troubleshooting.

3. NCites: Rapid Market Intelligence Pipeline

• The Problem: High-value competitive insights from medical webinars and congress presentations remain trapped in hours of video, taking internal strategy teams days to manually extract, synthesize, and contextualize.
• The AI Intervention: I built NCites as an automated synthesis pipeline. The workflow ingests video files, utilizes Adobe Premiere for high-accuracy transcript extraction, and orchestrates Google Gemini to instantly isolate key messages, map takeaways, and generate client-ready action plans.
• Economic Strategy: Transforms dense video data into a premium, fast-turnaround, high-margin billable deliverable, giving clients real-time market intelligence ahead of traditional agency timelines.

4. Thought Leadership Center (TLC): Compliance Orchestration Engine

• The Problem: Scaling authentic thought leadership networks for Digital Opinion Leaders and Key Opinion Leaders (KOLs) incurs massive labor overhead and severe regulatory risk during multi-profile manual scheduling and verification.
• The AI Intervention: I architected TLC as an agentic workflow that manages, maintains, and automates the scheduled content posting for KOLs to LinkedIn and other social media platforms. The engine programmatically verifies that every automated post perfectly carries its required Medical, Legal, and Regulatory (MLR) tracking codes, safety URLs, and required disclosures.
• Economic Strategy: Allows the agency to scale a turnkey corporate advocacy program across dozens of distinct executive and advisor profiles with zero internal staff inflation, maximizing organic reach safely.

Key Insight: Enterprise AI is not an efficiency experiment; it is a structural redesign of business logic. By turning specific regulatory and operational friction points into automated, domain-expert applications, this portfolio proves that AI can simultaneously eliminate overhead, eliminate risk, and create entirely new billable assets.